Question 1

Do you take my dental insurance?

Accepted Answer

Unfortunately, we do NOT participate in or accept any dental insurances, medical insurances, government programs, or dental discount plans.  We are a "Fee For Service" (FFS) and categorized as an OUT-OF-NETWORK (OON) provider private practice.  All procedure fees are required to be paid in full prior to scheduling.

If you have dental insurance, then we can help you to file an OON claim, but it will be YOUR responsibility to make sure you have OON benefits and to complete the claims form.

Question 2

Why are your fees higher than others?

Accepted Answer

"Expensive" is subjective and also depends on each individual's perceived value on the service(s) in question.  Dr. Shieh has priced his services and treatments NOT based on what dental insurance policies dictate or on what other dental practices currently charge, but based on the following:

1) His clinical experience and expertise
2) The amount of time he dedicates to his patients' case planning and results
3) His communication availability and responsiveness to his committed patients from the very beginning to the very end
4) To exceed your smile goals and expectations
5) A private "VIP" office experiences with one-on-one attention

Our pricing will most likely increase each year influenced by market inflation and supply chain demands.

Question 3

Do you offer payments or what are my payment options?

Accepted Answer

Yes and no.

Yes, you may be able to do payments ONLY with CareCredit. CareCredit is a credit card subject to credit worthiness approval.

No, we do NOT offer or have any "in house" office payment plans or schedules.  For more details on our payment options, policies, and information, please visit our payment page.

All of our patients are required to pay their entire treatment plan in full prior to any procedure scheduling. For more payment options, please visit our Payment page.

Question 4

Are you open or do you take appointments on weekends?

Accepted Answer

Currently we operate "BY APPOINTMENT ONLY".  We do schedule on weekends or evening hours to accommodate patients on a case-by-case basis.

We normally do NOT accept any "walk-in", same-day appointment requests, or dental "emergency" visits at our office due to our busy schedule, but may be able to accommodate depending on how busy we are.  How soon you'll have your consultation appointment will depend on many factors such as time of the year, when we receive your consultation fee and online new patient registration, and/or how busy we already are.

All new patients will need to go through our formal in-person consultation process. To learn more about or to schedule a consultation appointment, please visit our Schedule A Consult page.

Question 5

Do you take "walk in" or dental "emergencies"?

Accepted Answer

Unfortunately, we normally do not accept any "walk in", same-day appointment requests, or treat dental "emergency" patients due to our busy schedule. We are "BY APPOINTMENT ONLY" cosmetic practice and Dr. Shieh dedicates all of his time to our already consulted and committed patients.  We may be able to accommodate some patients depending on many factors such as time of contact, your response timing, our schedule flow, and/or when during the year.

A committed patient = a patient that had completed their formal in-person consultation meeting, accepted their treatment, and had paid their treatment in full

We are not your usual "general dentist" or a regular dental office.  Dr. Shieh "specializes" and only focuses on comprehensive cosmetic smile transformations.  For any general dental needs or "emergencies", please find and contact a "general dentist" office near you to address your urgent general dental needs as we may not be able to accommodate.

For tooth extractions (tooth removal) needs, please visit our sister office PGH EXTRACTIONS.(www.pghextractions.com)

Question 6

Do you offer FREE consultation?

Accepted Answer

Unfortunately we normally do NOT offer free consultation due to the amount of time Dr. Shieh spends in new patient consultations and the amount of knowledge one will receive during their consultation.  Our formal in-person consultation is $200 at this time.  To learn how to book an in-person consultation with Dr. Shieh, please click on the button link.

Consultation fee may increase or decrease at any time without notice as how Dr. Shieh sees fit.

We do however offer RARE FREE consultation from time to time based on office's special occasions so please do often check back on our website.

Question 7

How soon can I get in for my consultation?

Accepted Answer

It varies from month to month, but due to the demand for Dr. Shieh expertise, we are booked usually out 2-3 weeks from the day we receive your consultation fee ($200) payment online an your online new patient registration forms.  We seldomly have a consultation cancellation or no-shows, but in cases that we do, then we may be able to get you in sooner than 3 weeks.

Question 8

How do I become a patient?

Accepted Answer

Thank you for considering Dr. Shieh for your cosmetic dental needs and hopefully you're here because you want cosmetic dental work done to enhance and improve your overall smile.  If so, then you've found the right place.

To become a patient, you'll need to complete your formal in-person consultation meeting.  You can learn more about how to schedule your formal in-person consultation meeting by visiting our Schedule A Consult page.

Question 9

What is your consultation fee policy?

Accepted Answer

Once we received your $200 consultation fee payment online, the following policy will be enforced:

• No-show or reschedule one time without penalty
 • Change of mind / withdraw from consult prior to scheduling, eligible for $150 refund
 • Change of mind / withdraw from consult after scheduling, NO refund
 • After the 2nd cancellation or no-show, NO refund
 • $200 will NOT be credited to your treatment
 • Must schedule AND complete your consultation within 45 days from payment or you will forfeit $200 paid

Cosmetic Dentistry

CALL or TEXT (724) 799-8100

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